1. Privacy Policy
Effective Date: 16 March 2025
A. Who we are
Vedprakash Upraity (“we / us / our”) runs https://www.vedupraity.in (the “Site”) from India. All privacy-related queries should go to [email protected].
B. What we collect & why
| Category | Examples | Lawful basis* |
|---|
| Identity & Contact | name, e-mail, phone | consent (purchases / donations) |
| Transaction | Razorpay Payment ID, item, amount | contract (fulfil order); legal obligation (tax) |
| Technical | IP, device, cookies | legitimate interest (fraud-prevention, analytics) |
- Indian SPDI Rules +, if you’re in the EEA/UK, GDPR Art 6.
C. How we use data
1. Process purchases, memberships, and donations.
2. Send download links, licences, or access credentials by e-mail.
3. Issue invoices, receipts, refunds, or product-update notices.
4. Prevent fraud and measure Site performance (aggregated stats only).
We never sell or rent personal information.
D. Cookies & tracking – Limited to first-party analytics (_ga) and Razorpay’s checkout script. Opt-out any time via the cookie banner or browser settings.
E. Third-party processors
| Processor | Purpose | Location | Safeguards |
|---|
| Razorpay Software Pvt Ltd | payments | India | PCI-DSS 3.2.1 |
| Google LLC | analytics | USA | SCCs / GDPR Art 46 |
F. Your rights – Access, correct, delete, or port your data; object to certain processing. Write to [email protected]; we respond within 15 days (India) / one month (GDPR).
G. Security – TLS 1.3, AES-256 at rest, strict RBAC. No system is 100 % secure; use the Site at your own risk.
H. Children – No services for minors under 18.
I. Changes – Material updates announced here and, when relevant, by e-mail 7 days before taking effect.
J. Grievance Officer (IT Rules 2021) – Vedprakash Upraity ([email protected])
2. Terms of Use
Effective Date: 16 March 2025
- Acceptance – Using the Site or completing a payment via Razorpay means you accept these Terms, the Privacy Policy, and the Refund Policy.
- Scope of Content & Products
- Monetisation Methods – (a) one-time sales of Products; (b) recurring memberships; (c) voluntary donations to keep core content free.
- User Conduct & Content Policy – Zero-tolerance for NSFW, hateful, illegal, or otherwise objectionable material. Users must not: (i) upload, share or request such content; (ii) scrape, reverse-engineer, or attack the Site; (iii) misrepresent or infringe intellectual-property rights.
- Licences – Unless stated otherwise, paid software is released under MIT Licence; free blog content under Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
- Disclaimer – Site and Products are provided “as is”; we give no warranty of uninterrupted availability or fitness for a particular purpose.
- Limitation of Liability – To the maximum extent allowed by law, our aggregate liability is limited to the higher of (a) ₹ 1,000 or (b) the amount you actually paid in the preceding 12 months.
- Indemnity – You agree to indemnify us for losses arising from your breach of these Terms.
- Governing Law & Jurisdiction – Indian law; courts of Indore, Madhya Pradesh have exclusive jurisdiction.
- Changes – We may update Terms with 7 days’ notice; continued use after that equals acceptance.
3. Refund & Cancellation Policy
- 14-Day Satisfaction Guarantee – If any paid digital Product fails to meet your expectations, e-mail [email protected] within 14 calendar days of purchase, quoting the Razorpay Payment ID.
- Resolution Process
- Processing Time – Approved refunds are initiated within 3 business days and usually reflect within 5–7 business days, subject to gateway and issuing-bank timelines.
- Non-refundable items – Donations (being voluntary) and Products explicitly marked “non-refundable” (for example, one-on-one consulting hours after the session has taken place).
- Duplicate / unauthorised charges – Report within 48 hours; confirmed errors are refunded in full.
4. Shipping / Delivery Policy
All offerings are digital-only. Access links, licence keys, or download instructions are sent automatically to the e-mail address supplied at checkout within minutes of successful payment. No physical shipping applies; therefore no logistics fees or delivery timelines.
5. Contact
For all privacy, product, refund, or grievance questions: [email protected].